Orders are usually *processed within 1–2 working days. Once processed, your order is dispatched and normally delivered within **4–5 business days*.

Delivery times may vary slightly depending on your location, courier service, public holidays, or other unexpected delays.

Once your order has been dispatched, you will receive the available tracking or delivery details. You can use these details to check the status of your shipment.

If you have any trouble tracking your order, feel free to contact our team with your *order number*.

Yes. Exchanges can be requested within *7 days of receiving your order, provided the product is unused and comes with its **original packaging*.

Returns are accepted in cases where the product arrives *damaged, defective, incorrect, or has a major issue*. Photos or videos may be required as proof.

For complete details, please see our *Return & Exchange Policy*.

Please contact us within *7 days of delivery* and share your order number, details of the issue, and clear photos or videos where required.

Our team will review the issue and guide you through the replacement, exchange, or return process

If you need to change or cancel your order, please contact us *as soon as possible*.

We will try our best to assist you, but once an order has been processed or dispatched, changes or cancellations may no longer be possible.