Last Updated: September 22, 2026
At Misora Cosme, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit or shop from our website.
Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
- Your name
- Phone number
- Email address
- Shipping and billing address
- Order and purchase details
- Account information
- Messages or information you send through our contact forms
We may also collect basic technical information such as your browser type, device information, and how you use our website.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide order updates and customer support
- Manage returns, exchanges, and other order concerns
- Improve our website and shopping experience
- Manage your account and wishlist
- Respond to your questions or messages
- Send offers, updates, or promotional emails if you choose to subscribe
We do not sell or rent your personal information to other companies.
Payments
Payment information may be processed through secure payment providers depending on the payment method you choose.
We only use the information necessary to process and manage your order.
Delivery Information
To deliver your order, we may share necessary details such as your name, phone number, and delivery address with our courier or delivery partners.
They receive only the information required to complete your delivery.
Cookies
Our website may use cookies to remember your preferences, keep your shopping cart working properly, and improve your browsing experience.
You can choose to disable cookies through your browser settings, although some website features may not work properly without them.
Marketing & Emails
If you subscribe to our newsletter, we may send you information about new products, special offers, promotions, and updates.
You can unsubscribe from promotional emails at any time.
Keeping Your Information Safe
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
However, no website or online system can guarantee 100% security.
Third-Party Services
We may use trusted third-party services for services such as payments, website functionality, analytics, and order delivery.
These third parties may process limited information where necessary to provide their services.
Your Choices
You may contact us if you would like to:
- Ask what personal information we have about you
- Correct inaccurate information
- Update your account details
- Request the removal of certain personal information
- Unsubscribe from marketing communications
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or business practices.
Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Misora Cosme
DHA Phase 3, Lahore, Punjab, Pakistan
Phone: +92 326 4642440
Email: misoracosme@gmail.com
We’re always happy to help and want your shopping experience with Misora Cosme to remain simple, safe, and stress-free.